Donor Policy & Payment Gateway Policy

EMPOWER TRUST is committed to ensuring complete transparency, secure donation processing, and compliance with all applicable laws and regulations governing charitable contributions.

I. Donations / Corporate CSR Funds

All payments made to EMPOWER TRUST shall comply with applicable legal provisions including Reserve Bank of India (RBI) Guidelines, the Income Tax Act, 1961, the Foreign Contribution (Regulation) Act, 2010, and the Information Technology Act, 2000.

Donation Rules
  • Domestic donations must be made in INR.
  • Foreign contributions must comply with FCRA regulations.
Accepted Payment Methods
Bank Transfer
NEFT / RTGS
Online Payment Gateway
Razorpay, PayPal, Cards & Wallets
UPI Payments
BHIM, Google Pay, PhonePe & Paytm
Cheque Payments

All donations are voluntary and used for charitable purposes only.

Donors are responsible for providing accurate payment information.

EMPOWER TRUST reserves the right to accept or reject donations in compliance with legal regulations.

II. Payment Gateway Policy

A. Payment Security

EMPOWER TRUST ensures secure transactions through trusted payment gateways that comply with RBI Guidelines and IT Act, 2000. Sensitive financial information is handled securely using industry-standard encryption protocols.

Secure Processing

All financial data is securely processed by authorized payment gateways.

No Card Storage

EMPOWER TRUST does not store card details, CVV or passwords.

Encrypted Transactions

All transactions are protected using secure encryption technologies.

B. Refund & Cancellation Policy

1
Non-refundable

All donations are non-refundable.

2
Technical Errors

Refunds may only be considered in case of verified technical errors.

3
Supporting Documents

Donors must provide documentary evidence for refund requests.

4
Seven Working Days

Refund requests must be submitted within seven working days.

5
Charitable Purpose

EMPOWER TRUST utilizes donations strictly for charitable initiatives.